We've been getting some reports since Monday about a few Gurren Lagann Ultimate issues so I thought I'd take the time to address them here before training down to London MCM Expo with a Betelgeusean in tow (imagine seeing that in your carriage...)
Basically we're unsure what's happened here, stock was dispatched on time to Amazon based on their specs but seems that something went odd there. If you pre-ordered you will definitely get a copy of Gurren Lagann from Amazon, Zavvi or other retailers. We're unsure why deliveries have been delayed but as of yesterday over 800 had been shipped so we'd imagine the remainder will go out today or tomorrow.
It's very frustrating we know, but it's wholly a problem elsewhere in the chain - we're unsure what happened there!
What's the fix?
Sadly just requires time and patience - sorry about this one but it is out of our hands!
People are reporting (and we've verified with some of our stock here now) - basically what we have established so far (to best of our and Sony's knowledge) is that the printers did not leave the trays on the Gurren Ultimate digipack to dry long enough when glued - the result being most commonly the third tray is loose.
How printed goods work is this:
We / Sony commission a printer -> Printer produces printed goods -> Sony prints discs and integrates parts. What happened is the initial shipments of goods to the warehouse were also not up to scratch so the glue was likely knocked around even more.
What's the fix?
We've gone ballistic with the printers, as has Sony who are mortified this has happened given the project was a labour of love there too! The end result is that we'll be issuing replacement digi-packs as soon as possible (I'd expect by end of November latest) that are fixed and to ship them out to anyone impacted at no cost to yourselves.
We'll be setting up a contact information form in due course over the next week asking for your details to get these out to you if you were impacted by it (which by our estimate is between 40%-50% of units which patently were rushed). Take a photo for now of any impact and we'll sort that.
Some people have flagged that there are some video issues on episodes 5, 7 and 10 for Gurren Lagann. These issues were flagged in QC - at these points the images froze and the audio continued. We tracked down the reason for this - it was down to the masters we received having the audio but no video at these points.
If you're curious about them and haven't noticed them you'll find them in these points only:
At these points we made a call - we had to switch in the DVD footage as the best solution since no re-supply was possible in this case. Otherwise, you would have had 9 seconds, 13 seconds and a momentary image freeze with ongoing audio in its place. Not ideal. These are the only instances and as you can tell they are not over any crucial moments, so whilst annoying it doesn't impact the overall viewing pleasure & quality of watching Team Gurren on your big TV.
Some isolated cases of audio sounding flat on the Japanese 2.0 have also been reported, we're investigating now but it appears to be a Prologic II issue. While these instances were flagged during QC, the authoring house, ourselves and the majority of QCers couldn't replicate the issue. However, a deft reviewer did flag a point on ProLogic II decoding that corresponds to what was described.
What's the fix?
In the video's case - there is none I'm afraid! It shouldn't take away from the experience and if it does then we're very sorry to hear it but there's little we can do on that front. If it had breached 60 seconds or a manual capture error had occurred on our side then we'd be all over replacing this, but quite simply we can't do that in this case. It's a tough one but important to view in the context of the overall viewing experience and the price point of other markets.
Thanks for taking the time to read this and I hope it answers your questions. As ever, feel free to comment and discuss.
MCM time is upon us again and sure enough - Anime Limited will be there in full force with some really cool friends & surprises! We'll keep this short and snappy so you can all absorb the details this time!
We're in the North Hall, Stand 761 - look for the All the Anime banner or alternatively you can find us on right across from the catering space in the North Hall in the central area!
MCM Expo are not messing around and we've worked with them to bring a huge guest back to the UK exclusively for Comic Con London! Shinichiro Watanabe is back as Guest of Honour courtesy of MCM Expo and he's doing three very cool things - two signings and a guest of honour panel!
Saturday 25th @ 15:00 -> 16:30 at Table 4, MCM Signing Area in the South Hall
Sunday 26th @ 12:00 -> 13:30 at Table 4, MCM Signing Area in the South Hall
All signings are free of charge but operated on a one item per-person policy.
Saturday 25th @ 12:00 -> 13:00 on Theatre B in the South Hall
Expect talk about Space Dandy and Watanabe's other latest work throughout the show - with a chance to ask your favourite question!
Space Dandy is all about the music and we're not disinterested ourselves! Expect the following on sale while stocks last:
- Space Dandy Vinyl Record - £18 (we have only 10 or so in stock so come quick!)
- Attack on Titan - Original Soundtrack - £10
We'll have a bevy of new titles available for sale at the stand including some not out yet - namely:
- Space Dandy - Regular Edition Blu-Ray
- Kill la Kill - Limited Edition Blu-Ray Part 1
- Kill la Kill - Limited Edition DVD Part 1
- HAL Collector's Edition BD/DVD set
- Gurren Lagann - Ultimate Edition
- Gurren Lagann - Standard Blu-Ray Edition
- Cowboy Bebop - Blu-Ray Complete set
All these will be on stand at cool prices so come by and check it out! We've a credit card reader on stand too so if you prefer to pay by debit or credit card - that's certainly an option for you! Pretty cool huh?
Our friends at Shokugan Candy Toys and others are coming along - check out South Hall stand 3003 and 2003 for a bit more information. Expect some amazing toys on display from some of your favourite shows...hit us up for some more info at the event!
Expect at least one more license announcement from us over the weekend online! Maybe even more ;)....
Yes, we're as shocked as all of you! Gurren Lagann Ultimate is finished and winging it's way to our warehouse now for delivery to folks -are you excited? We definitely are and want to share the unboxing photos with you!
Quick reminder too that you can pre-order the Ultimate edition still here (while stock lasts).
Please note - the O-CARD is the French one as a small number of the units will go on general sale there too - the English O-Card will be coming with the shop stock later this week :).
Take a look at the shots below:
Whatcha think? Feeling it in your hands is a whole other story too - despite the delays this product has been worthwhile all round and we hope everyone buying it feels the same :). Thanks for all the patience folks - you're awesome :).
PS - Did I mention that you can pre-order the Ultimate edition still here (while stock lasts) ;)?
El Presidente, Anime Limited
Yep! I'm personally shocked too - we're pleased to announce on the 1 year anniversary of Kill la Kill's broadcast that we will be releasing Kill la Kill Part 1 three weeks earlier now! So expect it out on November 17th (a day after Auchinawa in Glasgow ends) - retailers will advise of the change soon too.
Thanks Aniplex of America for letting us move the date slightly - and for the better too!
That's right - Anime Limited's own Kat has cut a new English language trailer as we felt having listened to Eps 1-9 that the quality really was good and that may not have come across in the initial trailer released quite as well given it was a repeat of the original Japanese trailer. So sit back and enjoy:
Amazon (£36.00): http://www.amazon.co.uk/Kill-Part-Collectors-DVD/dp/B00MAKQXD6
AlltheAnime's store (coming soon!)
Who knows too - if folks are lucky we may even have some advanced copies at MCM Expo...
El Presidente, Anime Ltd
Check out Episode 1 below in SD free of charge!
If you want to see it in HD or see Episode 2 now then you can buy it today at www.vimeo.com/ondemand/gundam too! Enjoy!